PU Monthly Report Volume III Issue II-August

CITY OF RALEIGH PUBLIC UTILITIES Monthly Performance Report FY 15 (July 2014-June 2015)

ACCOUNTS BY CALENDAR YEAR TO DATE

190,000

170,000

150,000

130,000

110,000

90,000

70,000

50,000

30,000

10,000

2010

2011

2012

2013

2014

Avg. Active Accounts Total Accounts

UTILITY BILLING CALLS FISCAL YEAR TO DATE

38,889

80,608

Total Calls: 119,497

ACD: Automatic Call Distribution COR: City of Raleigh Calls

ACD Calls COR Calls

9

All financial data is from the city’s financial management system. This is an unaudited report.