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4

American Public Human Services Association

Supported states, localities, and key partners in building field

knowledge and achieving system transformation through multiple

technical assistance platforms, including the following:

●●

Expanded the scope of the National Collaborative for Integration

of Health and Human Services (formerly known as the National

Workgroup on Integration) to include a focus on coordinated service

delivery models and new financing approaches critical to impacting

population health and well-being. Continued to support the field

in use of data analytics, achieving systems interoperability, and

modernizing the agency workforce. Enhanced our health and human

services maturity model and self-assessment tool (launching version

2.0) mapped to the Human Service Value Curve to support state and

local integration efforts.

●●

Launched the Center for Workforce Engagement focused on

promoting two-generation and cross-sector (labor, health, education,

social services) approaches to employment through capacity

and skill-building, career pathways, financial literacy, health, and

individual and family well-being.

●●

With support from the Kresge Foundation, developed and tested a

change management toolkit to serve as the foundation for technical

assistance to human service agencies and their partners as they

work to make transformative changes in systems.

●●

Using framing research, advanced and embedded a network wide

communication strategy to promote the need for a transformed

health and human services system. Captured and documented

stories of innovation and transformation across the country.

●●

Completed the National Electronic Interstate Compact Enterprise

(NEICE) project, designed to build the architecture for the electronic

exchange of data for the Interstate Compact on the Placement

of Children and to pilot the exchange through six states prior to a

nationwide rollout. Results included significant reductions in the time

it takes to notify receiving states, complete home studies, and make

placement decisions, as well as an expected $1.6M in savings from

copying and mailing costs alone once fully implemented. Awarded a

$3.6M grant from the Children’s Bureau to further develop the NEICE

and onboard all states to the NEICE platform. This project also

received the 2015

Adoptions Across Boundaries Award.

●●

Examined impacts of the Affordable Care Act on operation of the

Supplemental Nutrition Assistance Program (SNAP) through state

site visits and a national survey. This initiative, funded by the Food

and Nutrition Service, identified how well customers entering the new

health system were being attached to SNAP, how agency structures

contributed to this interaction, and identified future research needs.

●●

Established a relationship with the Social Security Administration

to conduct a national survey and launch a peer community of

excellence focused on achieving optimal data sharing through the

Federal Services Data Hub.

BUILD HIGHLIGHTS

FROM 2015

“Our voice is usually well-represented by APHSA without us

having to be heard”

– Oklahoma