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American Public Human Services Association
Created opportunities through multiple forums, including virtual
means, to link members, partners, and national policymakers with
each other in service of
Pathways
and advancement along the
Human Services Value Curve.
●●
Hosted more than a dozen annual conferences, leadership retreats
and peer learning events across the country, many with substantially
increased or record attendance. Co-sponsored events with national
organizations and academic partners on human trafficking (and its
intersection with child welfare), collective impact, and health and
human services integration.
●●
Continued to elevate the work of local health and human service
leaders responsible for county or city health and human services
agencies, through our Local Council, which serves as a collaborative
community focused on both policy influence and shared learning.
Held first ever Local Council Retreat at the Allegheny County
Department of Human Services in Pittsburgh, Pennsylvania. Local
leaders shared successful innovations in supportive housing, social
determinants of health, and data sharing/analytics.
●●
Through our organizational effectiveness (OE) team and DAPIM*
Flywheel and improvement tools, helped strengthen the drivers
of general organizational readiness, continuous improvement and
overall performance in states and counties across the country.
Provided technical assistance in using the Human Services Value
Curve as a frame for transformation. Completed an OE Institute of
six California counties on reducing teenage pregnancy in partnership
with the National Campaign to Reduce Unplanned and Teen
Pregnancy, and local foundations.
●●
Co-convened the sixth annual Harvard Human Services Leadership
Summit focused on a collective understanding of what it takes to
advance solutions and remove barriers at each “level” of the Value
Curve and ultimately move from program- to system-thinking while
measuring progress and success along the way.
●●
Sponsored or co-led a variety of webinars designed to share
evidence-informed practices; provide practical advice for assuring
data integrity, effectively use analytics and leverage technology
innovations; as well as provide program-specific updates as needed.
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Connected members to information on the use of rapid evaluation
studies; the application of behavioral economics and brain science
in human service delivery; social impact financing; and other ways
to build and use evidence and science to improve results and adopt
outcome-focused innovations.
●●
Welcomed and on-boarded several new state commissioners
following the 2014 elections, and continued to grow our Local city
and county membership. Welcomed several new private businesses
to our industry partner program focused on embedding the expertise
of private businesses in our Pathways work and supporting states
and local jurisdictions in modernizing their infrastructure.
●●
Conducted focus group sessions with deputy level leaders of human
services to design more effective member products and services
for these key agency leaders. AS a result, developed a dashboard
leadership tool and repository for use by deputy leaders.
●●
Expanded our digital presence via social media and our website,
substantially growing our reach through Twitter, LinkedIn and
Facebook and averaging about 10,000 unique visitors to our website
each month.
CONNECT HIGHLIGHTS
FROM 2015
“ The Information APHSA provides is very valuable when designing
programs and policy”
- Utah