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PRODUCT News
48
MODERN MINING
December 2016
Index to advertisers
Allied Crane Hire
19
Brelko Conveyor Products
47
Condra Cranes
36
DRA Projects
24-25
ELB Engineering
38
ELB Equipment
7
ELB Equipment
22
FLSmidth
40
Joy Global Africa
23
Maelgwyn Mineral Services Africa
43
Mining Indaba
2
Minopex
30
Multotec Group
IFC
Mynbou Rigs Africa t/a Belaz Africa
45
Nepean Conveyors
35
New Concept Mining
OBC
Powerbit Rocktools
11
Scania South Africa
8
Simantel (Caterpillar)
IBC
Stefanutti Stocks Mining Services
41
Tenova TAKRAF
OFC
Transcor Truck Hire
46
Weba Chute Systems
39
Winder Controls
15
WorleyParsons
13
SEW-EURODRIVE reports it has established
a Field Service Department, headed up
by newly-appointed Eben Pretorius, who
has six years of experience in the indus-
try. The new department will focus on
customer support, as well as growing the
OEM’s footprint.
Retrofit option on Multotec cyclones
The demand from customers to provide a
cyclone solution where the well-established
and recognised Multotec cyclone can be
retrofitted into existing 26-inch cyclone
clusters has seen this leading OEM engineer
design such a solution.
Richard Haydon, Process Manager at
Multotec Process Equipment, says this flange-
to-flange-fit solution will allow customers to
reap the benefits of the Multotec cyclone
technology in a retrofit installation. Multotec
high capacity classification cyclones are said
to achieve optimal separation while offering
plants low overall operating costs.
“Multotec also has a solid reputation for
the on-site support of its products across the
African continent and customers opting for
this retrofit option will now have immediate
access to the same high levels of backup that
have underpinned our equipment supply
across mining regions,”Haydon says.
Multotec operates a branch network
located strategically in the main mining
centres in Africa and Haydon confirms that
this means customers will readily have
access to replacement liners and in certain
centres the refurbishment of ceramic lined
cyclones is available.
The Multotec Tornado 660 cyclone fea-
tures an innovative inlet design which
facilitates an increase in capacity. By retro-
fitting this ingenious Multotec cyclone to an
existing cyclone cluster, it may be possible
to increase the capacity and at the same
time reduce wear. This ensures optimum
life of the liner.
This steel shelled cyclone can be
equipped with the most appropriate liner
for a given application, thereby facilitating
optimum performance and reliability. Liner
operations include engineered ceramic tiles
or cast replaceable rubber liners. Haydon
explains that the selection of liner is depen-
dent on the commodity, the application and
customer preference.
The Multotec Tornado 660 cyclone is
available in varying configurations provid-
ing a high level of flexibility. For example, it
can be supplied with a different cone angle
to facilitate varying cut points, and differing
spigot and vortex finder sizes are available.
While the current cyclone offers a
660 mm diameter, Multotec will be expand-
ing the range to accommodate other
common sizes.
Bernadette Wilson, Multotec Group, tel (+27 11) 923-6193
SEW-EURODRIVE launches Field Service Department
Pretorius explains that the department
– which will be responsible for the field
service function throughout sub-Saharan
Africa – can carry out a number of services
on both mechanical and electronic equip-
ment. These include site surveys, fault
finding, oil changes, inspections, commis-
sioning, on-site repairs, technical advice
and application support.
The Johannesburg department has
mechanical and electronic field service
technicians. In addition, SEW-EURODRIVE
has field service technicians at its Durban,
Nelspruit, Cape Town and Port Elizabeth
branches.
An impo r t an t f unc t i on o f t he
department is to improve and grow
SEW-EURODRIVE’s service offering. “It
is important that we are able to back
up our high-quality products with an
equally high-quality field service offering,”
Pretorius comments.
The Field Service Department is cur-
The multi-skilled field service team supports SEW-EURO-
DRIVE’s large installed base of geared motors.
rently embarking on a marketing drive
to inform SEW’s customer base and sales
staff of the full scope of services offered.
Pretorius and his team will also educate
customers on the value of preventative
maintenance, in addition to common
issues to look out for.
“An example is where geared units
have been mounted incorrectly, resulting
in incorrect oil levels and possible prema-
ture failures. Using field service to assist
with commissioning of units can pre-
vent these types of problems,” Pretorius
elaborates.
In addition to establishing the Field
Service Department, SEW-EURODRIVE
recently appointed Paul Clark as its new
Head of Repairs. Clark is highly experi-
enced in gearbox repairs, and has already
made significant improvements to the
Johannesburg Repair Centre to provide
better customer service.
SEW-EURODRIVE, tel (+27 11) 248-7000