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CITY MANAGER’S DEPARTMENT
CITY OF SURREY OVERVIEWS
The City Manager’s Department provides advice and recommendations to City Council-related policies
and emerging issues. The department assists in guiding the work of other City Departments, thus ensuring
a coordinated and balanced implementation of Council policy. The City Manager’s office provides effective
financial management by monitoring the annual budget and the 5-year Financial Plan and has the
responsibility for the following operational divisions/sections:
LEGAL SERVICES
The Legal Services Division provides legal services to City Council
and all of the City’s Departments. City solicitors serve as court counsel,
provide legal advice and render legal opinions on a wide variety
of matters along with drafting and reviewing all forms of legal and
legislative documentation associated with the business of the City.
BYLAW ENFORCEMENT & LICENSING SERVICES
The Bylaw & Licensing Division is responsible for the enforcement of
regulatory bylaws, the issuance of business licenses, animal control
functions, operation of the Surrey Animal Resource Centre and parking
enforcement. Using both complaints from the public and a proactive
approach, enforcement staff focus on working with property owners
to gain compliance for safety, maintenance, beautification and livability
issues within the community.
PUBLIC SAFETY STRATEGY OFFICE
The Public Safety Strategy Office is responsible for developing, implementing
and monitoring the City of Surrey Public Safety Strategy, an evidence-based
approach aligned with the vision and strategic goals of Council. The Public
Safety Strategy fosters integration across all public safety portfolios in the
City and is linked with the RCMP Strategic Framework, other strategic
approaches in the City and the mandate of Provincial agencies and service
providers in the City of Surrey. The Public Safety Strategy provides oversight
and support to RCMP Support Services.
LEGISLATIVE SERVICES
The Legislative Services Division carries out the statutory
responsibilities of the Corporate Officer as legislated under the
Community Charter. Legislative Services provides services to
City Council, City Departments and the public, and is responsible
for ensuring City business is undertaken in accordance with all
levels of government legislation. Legislative Services is also
responsible for managing the City’s compliance with the Freedom
of Information and Protection of Privacy legislation which includes
management of the Corporate Records program, privacy training,
impact assessments, and responding to requests for information
under the Freedom of Information and Protection of
Privacy Act (FIPPA).
INVESTMENT & INTERGOVERNMENTAL RELATIONS
Investment and Intergovernmental Relations drives economic
diversification and investment attraction by developing strategies,
partnerships and programming in key sectors to enable sustainable
economic growth. Investment & Intergovernmental Relations also
ensures the City’s interests are effectively communicated to
all levels of government and seeks to identify and maximize
partnership opportunities with other orders of government,
educational institutions along with the public and
private sectors.
2 0 1 5 A C C O M P L I S H M E N T S
• Expanded community outreach and public
awareness in the area of drug and alcohol
addiction in 2015 through the work of the
multi-agency Substance Use Awareness
Team (SUAT).
• Supported the Foresight Cleantech
Accelerator Centre in establishing the
Advanced Resource Clean Technology
Innovation Centre, a $2.6 million federally
funded initiative to stimulate clean tech
innovation for Canada’s resource industry.
• Changed the law as it relates to railway
crossings in both the federal and provincial
schemes through three 2015 Canadian
Transportation Agency decisions.
• Transitioned from a contractor managed
Surrey Animal Resource Centre to
City Staff, in collaboration with
CUPE Local 402.
• Implemented the Community Safety Patrol
Pilot Project in the Newton Town Centre,
addressing public safety in the community.
• Co-hosted an open house to showcase
the work done in both the Councillors
Office and the Office of the City Clerk.
• Drafted a Canadian Anti-Spam Legislation
which the City approved on April 27,
2015 to minimize unsolicited commercial
electronic messages (CEM) as well as to
reduce electronic threats like phishing,
malware and spyware.
• Conducted ten Open Privacy Training
Sessions to provide staff with education
and guidance to stimulate thinking and
increase awareness about privacy and
security concepts.
• Developed and implemented the
Emerging Leaders Program (ELP),
investing in the development and growth
of leaders within the City of Surrey.
• Mayor and Council committed to support
the development of the next phase of the
Crime Reduction Strategy through the
development of a new, broader portfolio.
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