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FIRE DEPARTMENT

CITY OF SURREY OVERVIEWS

2 0 1 5 A C C O M P L I S H M E N T S

• Maintained operations based fleet

capacity, engines with tenure at or beyond

useful life were replaced with several

engines providing economic, social and

environmental benefits including: four

Administration vehicles, two Inspection

vehicles, two Engines and one Technical

Rescue vehicle.

• Continued to minimize absenteeism

related costs through an Attendance

Management Program that resulted in

achieving a 63% perfect attendance.

• Published 23 research articles and/or

papers illustrating the evidence-based

decision-making used for strategic

planning and emergency services activity.

• Electrical Fire Safety Initiative Team’s

ongoing contributions to improved

environmental conditions included 32

inspections, 13 illegal grow operations

detected, and 28 repair notices issued.

• Electrical Fire Safety Initiative Team

mandate expanded to include an

inspection role with Bylaws and Fire

Prevention, regarding problem properties.

• Implemented reporting to enable monthly

reviews and reconciliations of fuel

consumption.

• Provided employees with regular feedback,

resulting in improvements in all areas of

measured performance with Performance

Metrics Software.

• The Administrative Development

Program (ADP) enrolled six staff for

development for future exempt positions.

A combination of work experience with

educational opportunities and work

projects was provided to all staff. Two

vacant exempt positions were filled

by hiring two staff who were in the

Administration Development Program.

• HomeSafe program resources were

successfully redeployed to focus on

targeted Community Safety Initiatives

reaching 29,000 residents.

• Developed a plan to restructure the

fire inspection process to move from

prescriptive inspections to risk-based

inspections.

The Fire Department helps to make the City a safer place to live and has responsibility for the

following divisions/sections:

OPERATIONS DIVISION

Operations is the largest division and is responsible for emergency

medical services, fire suppression, and hazardous materials response

and rescue activities. In addition to the activities handled by the

Suppression Branch, the Operations Division is also responsible

for the Prevention and Training Branches.

Prevention:

Prevention minimizes the risk of life and property loss,

which is accomplished through Bylaws, the Fire Service Act and

Fire Code Enforcement, public education and fire investigation. Fire

Prevention Officers perform fire investigations, life safety inspections

in commercial, assembly, and educational occupancies, re-inspections,

as well as review plans for new buildings, renovations and construction

sites for fire safety, occupancy approval, and business licenses. They

also help to educate the public about fire safety.

Training:

The Training Branch develops and delivers training

programs to enhance the skills, increase the competencies

and expand the scope of training for Surrey’s 500 career and

volunteer staff.

SURREY EMERGENCY PROGRAM

Surrey’s Emergency Program includes Neighbourhood

Emergency Preparedness Program (NEPP); Business Emergency

Preparedness Program (BEPP); Surrey Emergency Program Amateur

Radio (SEPAR); Surrey Search and Rescue (SSAR); and Emergency

Social Services (ESS), Level One: Personal Disaster Assistance.

Through these programs, City staff and the large network of

volunteers provide valuable community emergency services.

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