10 / 43
© 2016 Dwellworks
Page 9
Discovering Germany
Etiquette
Greetings and Introductions
Always begin on a formal footing by shaking hands with everyone in a group as you meet
them and again before you leave. Be sure to always say hello and goodbye when leaving.
When meeting, men greet women first in a group setting, but there is no difference in an
introduction.
Also be sure to teach your children to be polite. They should greet every adult with a
handshake and a greeting with the person's title and last name.
Addressing People
Always address people formally by including their title, such as Herr/Frau (followed by
Doktor
or another title) and their last name (e.g. Herr Meier or Herr Doktor Schmidt).
Business Etiquette
In Germany, business is kept formal and organized with a focus on detailed plans. Outside
influences and personal business are kept separate, and there is typically a strong emphasis
on the task at hand or future plans. Always arrive on time or early for appointments and
meetings. Time and a person’s schedule are taken very seriously. Information should be
conveyed directly and appeal to the intellectual nature of a German business person.
Appearance and self-presentation are very important, so be sure to dress neatly and
conservatively for the event. Dark suits with simple accessories are appropriate for both men
and women.
Punctuality
Punctuality and timeliness are very important in German culture. Arriving five to ten minutes
late is acceptable, but any longer and you should call to give notice and provide an
explanation.