SPECIAL PERSONAL LINES ANALYSIS
Agencies with Revenues Less Than $2,500,000
Average
+25% Profit
Average Commissions Serviced
$146,077
$222,414
Average Pay
$29,396
How Time Was Spent:
Selling New Business
16.3%
Marketing (Placement)
17.3%
Claims Processing
7.9%
Customer Service
54.9%
Administration
3.6%
Producer Information
Average
+25% Profit
Average No. of Validated Producers
1.7
Average PL Commissions in Book
$130,498
$246,280
Average Pay/PL Producer
$53,174
CARRIER REPRESENTATION
Number of Carriers Represented
Average
+25% Profit
+25% Growth
No. of PL National
2.6
2.1
3.6
No. of PL Regional
4.0
4.3
3.6
Service Center Use
Total Pers'l Lines Commissions placed
in Carrier Service Center
18.2%
*
*
*-Insufficient Data
How Time Was Spent
3.6%
7.9%
54.9%
16.3%
17.3%
Selling New Business
Marketing (Placement)
Claims Processing
Customer Service
Administration
Page 2
2003 Best Practices Study