2003 Best Practices Study

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Introduction
Special Analysis of Agencies with Revenues Less than $2,500,000
Personal Lines Analysis 1
Regional Analysis 3
Population Density Analysis 5
Special Analysis of Agencies with Revenues Greater than $2,500,000
Personal Lines Analysis 6
Regional Analysis 8
Population Density Analysis 10
Analysis of Agencies with Revenues Less than $500,000
Agency Characteristics 11
Revenue Analysis
Expense Analysis
Profitability
Productivity
Financial Stability
Carrier Representation
Analysis of Agencies with Revenues Between $500,000 and $1,250,000
Agency Characteristics 25
Revenue Analysis
Acquisition Activity
Expense Analysis
Profitability
Productivity
Financial Stability
Carrier Representation
Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000
Agency Characteristics 39
Revenue Analysis
Acquisition Activity
Expense Analysis
Profitability
Productivity
Financial Stability
Carrier Representation
TABLE OF CONTENTS