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Organizational Resilience | BSI and Cranfield School of Management
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Contents
Introduction
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The evolution of thinking on Organizational Resilience
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The Organizational Resilience ‘Tension Quadrant’
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Preventative Control
Mindful Action
Performance Optimization
Adaptive Innovation
Organizational Resilience – finding fit, managing tensions and avoiding erosion
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Finding Fit
Managing Tensions
Avoiding Erosion
Introducing the 4Sight methodology
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Foresight
Insight
Oversight
Hindsight
Combining PDCA and 4Sight
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Conclusion
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Appendix 1: Approach
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Appendix 2: Case studies
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Infosys (India)
Baiada (Australia)
NxtraData (India)
SAP (Germany)
Ciena (USA)
References
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Appendix 3: Tables of the articles included in the rapid evidence assessment
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