JCPSLP Vol 14 No 2 2012

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JCPSLP Volume 14, Number 2 2012 87
VicHealth. (n.d.). Capacity building for health promotion.
Retrieved from
Publications/VicHealth-General-Publications.aspx?page=2
VicHealth. (2011). The partnerships analysis tool.
Melbourne: Victorian Health Promotion Foundation.
Victorian Disability State Plan 2002–2012. Retrieved
from
state_plan.html
World Health Organization. (1986). Ottawa charter for
health promotion. Retrieved from www.who.int/hpr/NPH/
docs/ottawa_charter_hp.pdf
World Health Organization (2005). The Bangkok charter
for health promotion in a globalised world. Retrieved
from www.who.int/healthpromotion/conferences/6gchp/
bangkok_charter/en/
development and the social determinants of health for
public health services. Retrieved from .
Romanow, P., & Bruce, D. (2006). Communication and
capacity building: Exploring clues from the literature for rural
community development. Journal of Rural and Community
Development, 1, 131–154.
Scope Victoria. (n.d. a). Communication access.
Retrieved from
php/site/whatweoffer/communicationresourcecentre/
communicationaccess
Scope Victoria. (n.d. b). Communication access
network. Retrieved from
index.php/site/whatweoffer/communicationresourcecentre/
communicationaccessnetwork
Simister, M., & Smith, R. (2010). Monitoring and
evaluation in capacity building: Is it really that difficult?
Retrieved from
resources/677/Praxis-Paper-23-Monitoring-and-Evaluating-
Capacity-Building-is-it-really-that-difficult.pdf
Simmons, A., Reynolds, R. C., & Swinburn, B. (2011).
Defining community capacity building: Is it possible?
Preventive Medicine, 52(3–4), 193–199.
Smith, B., Kwok, C. T., & Nutbeam, D. (2006). WHO
Health Promotion Glossary: New terms. Health Promotion
International, 21(4), 340–345.
Verity, F. (2007) Community capacity building: A review of
the literature. Adelaide: South Australian Health Department.
Andrea McQueen works for the Inner South Communication
Service, part of Victoria’s Communication Access Network. She
works with adults with complex communication needs in a role
which combines clinical work and community capacity building.
Correspondence to:
Andrea McQueen
Speech Pathologist
Central Bayside Community Health Services, Victoria
email:
phone: +61 (0)408 701 671
A phone solution for people
who are deaf or have a
hearing or speech impairment
1/12 12105
“ The phone is such a lifeline ...
The National Relay Service makes
it easier for people with complex
communication needs to retain
their networks and independence
– to phone a friend, contact the
bank or book a taxi.
Learning to use the NRS is
straightforward. Training is free and
can be done in your client’s home.
Ask for our free DVD and
other resources.
Contact us
• 1800 555 660
• helpdesk
•
... I advise many of my clients with speech or
hearing impairments to use the NRS.”