Asset Services Insights - Fall 2016

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ASSET SERVICES INSIGHTS | 9
Do your client’s staffing needs fluctuate?
Cushman & Wakefield has the ability to re-deploy professional
resources to offer partial or fully dedicated staffing based on each
client’s unique situation. We recognize that the decision to acquire
or sell a property can be independent of the property staffing
dilemma, so upon sale of a property, the management agreement
automatically terminates with no wind-down costs incurred.
Is your client concerned about risk management
and mitigation?
Management and mitigation of the risks involved in owning property
can be stressful. Cushman & Wakefield has a library of best practices
and similar experience to proactively solve for a multitude of
property issues. Should the need arise, we can also activate in-
house resources devoted to transitions and quality control, client
accounting, crisis management, and law to manage the details of a
complex challenge.
Is your client well educated about quality control?
Hiring a third-party manager maximizes quality control. Access
to best practices across a multitude of functions, critical industry
benchmarks (BOMA EER and IREM Income/Expense Analysis),
tenant satisfaction measurements (Kingsley Associates surveys),
SOC 1 compliant internal controls, and additional resources
dedicated to transitions and quality control, lease provision and
abstraction management, operating expense reconciliations,
certificates of insurance, and random onsite compliance audits
allows Cushman & Wakefield to ensure best-in-class service delivery
and compliance.
Does your client want to maximize the tenant
experience at their properties?
Cushman & Wakefield’s Asset Services team acts as the owner
clients’ ambassadors all day, every day in properties worldwide.
Therefore, every property, client, and tenant benefits from the
lessons learned and best practices developed from a combination
of scale and local market knowledge.
For corporate, institutional, and private commercial real estate
investors seeking additional luxury, Cushman & Wakefield also offers
Private Label solutions, which align our platform with a client’s
brand and mission.
Is your client as informed about commercial real
estate as they should be?
Information is critically important to efficient building operations,
cost control, tenant services, and maximum portfolio value.
Cushman & Wakefield allocates significant resources to the
collection and analysis of data pertinent to service performance.
Clients benefit from this knowledge of market environment, trends,
functional innovation, and technology implementation, among
other information.
PAUL KLINK
Senior Managing Director
Strategic Account Management