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4

We care about the integrity of the account information you have with First Hawaiian

Bank (FHB). While we utilize various fraud monitoring technologies and strategies

to protect your company’s information, it is helpful for you to review your own

internal procedures regularly. The sophistication and frequency of computer attacks

is growing each year. Therefore, we urge you to review your security practices and

take precautionary measures as you deem appropriate. Please keep in mind that each

business is responsible for taking adequate measures to ensure that its computer(s),

network, and electronic communications systems are secure from unauthorized access

and manipulation.

Education about new and changing fraud trends is also a key for long-term success

in preventing cyber-attacks. Please share this information with your employees,

customers, family and friends.

According to law enforcement, one of the most common emerging threats in the

financial industry is the Business Email Compromise (BEC) scam characterized as

“a sophisticated scam targeting businesses working with foreign suppliers and/or

businesses that regularly perform wire transfer payments. The scam is carried out

by compromising legitimate business email accounts through social engineering or

computer intrusion techniques to conduct unauthorized transfers of funds.”

Sample Fraudulent Online Wire Scheme Using a Compromised Email Account:

A very common fraudulent wire scheme starts with compromising a business or

personal email account and disabling all security alerts, entering new contact

information, and thus, defeating out-of-band confirmation security measures and

preventing the victim from knowing that the account has been compromised. The

fraudster then uses this compromised account to submit a wire request to a trusted

customer who has no idea that account has been compromised. This wire scheme has

increasingly been utilized by criminals because it specifically targets the weaker or less

mature security programs to commit fraud.

Statistics:

BEC statistics reported to FBI’s Internet Crime Complaint Center from October 2013 to

August 2015 over 7,000 victims in the US alone with over $747 million in losses, which

combined with international law enforcement agencies during the same period, bring

the BEC exposed loss to over $1.2 billion (Source: FBI Public Service Announcement

I-082715a-PSA -

https://www.ic3.gov/media/2015/150827-1.aspx)

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General Information

Security

Take Precautions Against Computer Fraud