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General Information Security ...................................................................................................4 New Enrollment ..................................................................................9 Current Banking Users ....................................................................10 Logging in ..............................................................................................11 Home .......................................................................................................12 Messages Messages ...............................................................................................13 Transactions Account Details ...................................................................................14 ACH/Wire ...............................................................................................15 Payment From File ............................................................................20 ACH Pass Thru .....................................................................................21 Tax Payment .........................................................................................24 Funds Transfer ....................................................................................25 Recipients ..............................................................................................26 ACH Set Up ............................................................................................30 Administration Add a User .............................................................................................31 Edit or Delete a User ........................................................................35 Services ACH Block Request ............................................................................36 Check Reorder ....................................................................................37 Stop Check Payment ........................................................................38 Positive Pay Introduction ..........................................................................................39 Upload Issue File ................................................................................40 Manually Enter a Check ..................................................................41 Void a Check .........................................................................................42 Managing Exceptions .......................................................................43 Reports ...................................................................................................44Table of Contents