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RCMP
2016-2020 FINANCIAL PLAN
PERFORMANCE MEASURES
The following table identifies key performance measures that will assist the Surrey
RCMP in tracking its progress and monitoring its contribution to building Safe Homes
and Safe Communities in Surrey.
1
Despite a 40% decrease in homicides, there was a 36% increase in violent crime overall in 2015. This
increase was driven by increases in sexual assault, assault, robbery and harassment offences. Similar trends
were experienced across the Lower Mainland.
2
The continued operation of the Telephone Reporting Team relies on the use of members who are
temporarily placed on restricted duties, such as officers who have been injured and unable to perform their
regular duties. During 2015, some officers who normally would have been placed into a TRT position
were placed into the radio room or other positions in support of front line policing.
Performance Measures
(Sustainability Pillar)
Actual
2015
Budget
2016 2017 2018 2019 2020
Public
Safety
% Reduction in Violent Crime
(per 1000 population)
(Socio-Cultural)
-36%
1
2%
2%
TBD
% Reduction in Property Crime
(per 1000 population)
(Socio-Cultural)
14%
5%
5%
TBD
% Reduction in collisions
causing death or injury (per
1000 population)
(Socio-Cultural)
11%
2%
2%
TBD
Average Response time to
Emergency Calls
(Socio-Cultural)
7.8
mins
<8
mins
<7
mins
<7
mins
<7
mins
<7
mins
Community
Engagement
Number of community dialogue
forums
(Socio-Cultural)
17
15
15
15
15
15
% Increase in internet traffic
(total page views)
(Socio-Cultural)
10%
5%
5%
5%
5%
5%
Number of published news
releases
(Socio-Cultural)
341
260
260
260
260
260
Organizational
Development
% Increase in the number of
reports received online
(Economic)
55%
5%
5%
5%
5%
5%
% Increase in average number of
calls handled by Telephone
Reporting Team each month
(Economic)
-26%
2
5%
5%
5%
5%
5%
Priority
Budget
2015
2%
5%
5%
<8.5
mins
15
5%
260
5%
5%
TBD TBD
TBD TBD
TBD TBD
168