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UTILITY OVERVIEW
PARKING AUTHORITY
2016-2020 FINANCIAL PLAN
MISSION STATEMENT
To provide a range of parking options and choices for resident, business and transit
needs, and effectively manage the demand for on and off street parking facilities in an
innovative and cost effective manner while ensuring the safe and efficient movement of
pedestrians, cyclists, and motorized vehicles.
KEY PROGRAM AND SERVICES
The Parking Authority Utility is a self-funded program that involves planning, managing
and enforcing the City’s on and off street parking assets by Engineering and By-law
Enforcement staff, employing leading edge technologies, such as license plate
recognition and pay stations that provide a user friendly interface, and improved theft
security and efficient enforcement.
All aspects of parking are handled through this team including the development of
parking standards and regulations, parking signage, pay parking, commercial vehicle &
parking enforcement, and truck parking.
2015 ACCOMPLISHMENTS
ECONOMIC
Increased number of parking stalls managed from 1,678 to 1,998 which combined
with improved management, has increased revenues by over 20%.
ENVIRONMENTAL
Transitioned to a new mobile payment
provider, offering customers the
option of paying for parking via a
mobile phone and in an entirely
paperless process; and
Implemented an electronic file system
for Service Requests, eliminating
paper-based documentation
requirements.
SOCIO-CULTURAL
Developed and distributed new public
information brochures to provide easy
-to-reference guidelines for common
parking issues;
Undertook extensive analysis and
public consultation on residential
parking that enabled implementation
of a variety of measures to increase
parking supply in East Clayton; and
Coordinated efforts with the RCMP
Prolific Offender Suppression Team
and other Metro Vancouver cities’
parking departments to enable the
arrest of a perpetrator of frequent
parking meter break-ins.
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