IBO Book - SF

67 / 76

Goals
Iwant
Target kg
Reason
DAILYEATINGHABITS
Cost -howmuchdo you spend eachdayon:
Breakfast € Lunch € Dinner €
Snacks € Drinks - includingAlcohol € Cigarettes €
WEIGHT&MEASUREMENTS
Programme Weight Neck Arm Bust Waist Stomach Hips Thighs Knees BMI
1
Total kg lost Total cm lost
2
Total kg lost Total cm lost
3
Total kg lost Total cm lost
4
Total kg lost Total cm lost
5
Total kg lost Total cm lost
Parameters
Height/Weight / Dailyprotein requirement
BMI No. of calories necessary to loseweight
Body Fat calories necessary tomaintain currentweight
ClientResults
Recommendations
Length ofweightmanagementprogramme
Length ofmaintenanceprogramme
What kindof eater are you? Drinks -Average /Day MealTimes
Eatoften
1 2 3 4 5 6 7 8 9 10+
Breakfast:
(AM)
7-8 8-9 9-10 10-11 11-12 Never Eatwhen stressed
Eatwhenbored Do you add sugar/milk?
Milk Sugar Both None
MorningSnack:(AM&PM)
10-11 11-12 12-1 Never Graze throughout theday
Sweet tooth - eat lots of sweets Number of fizzydrinks?
1 2 3 4 5 6 7 8 9 10+
Lunch:
(PM)
12-1 1-2 2-3 3-4 4-5 Never Eatbigportions
Eat lots of fruit Units of alcohol -perweek?
1 2 3 4 5 6 7 8 9 10+
AfternoonSnack: (PM)
3-4 4-5 5-6 Never Eat lots of carbohydrates
Eat at night Dinner: (PM)
6-7 7-8 8-9 9-10 10-11 Never Skipsbreakast/othermeals
EveningSnack:(PM)
8-9 9-10 10-11 11-12 Never
CUSTOMER
PROFILE
CustomerName
CustomerAddress
TelephoneNo
E-mail
D.O.B
Profession
Preferred time for contact
Spouse name
Date ofbirth (spouse)
Children: Name1.
Date ofbirth
Name 2.
Date ofbirth
Name3.
Date ofbirth
Name4.
Date ofbirth
D D M M Y Y D D M M Y Y
D D M M Y Y
D D M M Y Y
D D M M Y Y
Nutrition for a better life.
Nowphoto
Thenphoto
Remember: When you start your retail business
with good customer care and follow up, you begin
setting a foundation for long-term relationships with
your customers. We’ve already learned that customers
who are happy with their products and or/income
results will continue to order products, tell their friends
about the products and business opportunity, and
show interest in selling the products themselves!
Product Brochure
Always make sure you have the latest copy of the Product
Brochure. It’s ideal to give to new customers when they
place their first product order, so they can see the entire
product range.
Pack of 10 brochures SKU#6240
Today Magazine
Your free* quarterly magazine with the latest business tips,
product launches and recognition stories. Enter SKU #S202
on when you place your next product order,
or simply ask your Member Services representative to add it
to your order.
SKU# 5921
Keeping track of your customers
Ensure your customers get the full Herbalife customer
experience by using this profile to keep track of them.
It’s a simple form you can keep in a file or saved in a
folder on your computer.
To help you establish a strong relationship with them,
keep track of: details such as their occupation, Level 10 goal,
lifestyle and diet habits, product needs, favourite products,
best time to call, order history, etc.
Download the Customer Profile template from
which can help you get started.
TIP
When contacting a referral you should tell them who
has referred them and briefly explain how Herbalife has
helped that person. Or if the referral is from a Shake
Party attendee etc., explain how much they enjoyed
the activity. You can then offer the referred person the
opportunity to meet for a free Wellness Evaluation.
Activity Planner
Get organised and stay organised with our useful online
Activity Calendar. Whether you work part time or full time,
the Activity Planner can help you manage all of your business
activities and it syncs with your Outlook calendar or iCal.
You can find this great tool at:
* Receive a free Today Magazine with your first order of each quarter. Available while stocks last.
67
TOOLS AND RESOURCES 6