IBO Book - SF

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Active Supervisor: A Fully Qualified Supervisor who has met
all the requirements for either a 5-Stone Active Supervisor pin
or 10-Stone Active Supervisor pin, within a consecutive three
month period. First-time qualifiers receive an exclusive Herbalife
Active Supervisor pin and a Certificate of Achievement in
recognition of their efforts.
BizWorks: A powerful online business toolset designed by
Members for Members to help them grow and organise their
business online, so they can make the most of their time offline.
BizWorks is powered by , and accessible
through 24 hours a day, seven days a week
and is available on mobile.
Business Methods: Daily Member activities that drive their
business in retailing, recruiting and retention.
Casa Herbalife Programme: HFF’s flagship Casa Herbalife
program was introduced in 2005 to support existing
charitable organisations that are changing children’s lives. The
programme, named after the Brazilian orphanage Mark Hughes,
Herbalife Founder and First Member, (1956 - 2000) and HFF
built in 1998, has spread across the globe, helping to provide
proper nutrition to children in more than 120 locations on six
continents. For the latest information, check the Press Room on
or visit .
Circle of Influence: People you already know such as family
members, friends and work colleagues who you could contact
as prospective customers.
Commission: The difference between the discounted price
paid by the Sponsor and the price paid by the downline
Members. It is also known as Wholesale Profit.
Customer: Anyone who is not an Independent Herbalife
Member and purchases Herbalife® products at retail price.
Downline: All Members personally sponsored by you as well as
all other persons sponsored by them.
Earn Base Value: The value assigned to a product, in local
currency, on which discounts and earnings are calculated.
First-Level Member: All Members you personally sponsor are
considered your First Level.
Fully Qualified Supervisor: A Member who has met all the
requirements for Supervisor qualification and is now entitled to
all Supervisor privileges.
Gold Standard Guarantees: Herbalife guarantees which go
above and beyond industry standard consumer protections.
Read them in full at or on the Member Application
and Agreement form.
HBN – Herbalife Broadband Network (also known as the
Video Library): The in-house Herbalife video production and
online distribution unit.
Herbalife Family Foundation (HFF): Established in 1994 by
Mark Hughes, Herbalife Founder and First Member (1956-2000),
HFF is a nonprofit organisation dedicated to improving the lives
of children by helping charitable organisations provide healthy
nutrition to children in need. Additionally, HFF often supports
relief efforts in response to catastrophic natural disasters around
the world. In 2005, HFF was proud to introduce the Casa
Herbalife Programme. Today, HFF supports over 120 Casa
Herbalife programmes in more than 50 countries and serves
over 100,000 children daily. HFF is supported by Independent
Herbalife Members, their friends and families and Herbalife
employees.
HFF Humanitarian Award: Established in 2007, the HFF
Humanitarian Award recognises Independent Herbalife
Members who exemplify the Foundation’s mission and, through
their outstanding involvement and dedication, have made a
significant contribution to changing lives through community
service. The honouree is announced at the Herbalife Honours
event.
HMP: Herbalife Member Pack.
Independent Herbalife Member: Anyone who purchases an
official Herbalife Member Pack (HMP) and submits to Herbalife
a valid and complete Membership Application which has been
accepted by Herbalife.
L.A. Live: The location of the Herbalife principal executive
offices in downtown Los Angeles.
Level 10: Reaching your personal best – whatever that is for
you.
Lineage: All Members who are part of one organisation as a
result of sponsoring or being sponsored.
Nutrition Club: A supportive community setting for people
who wish to focus on good nutrition through the consumption of
Herbalife® products.
Production Bonus: A bonus of 2% to 7% earned on your
entire downline organisation’s activity paid to eligible TAB Team.
Profit, Retail: The difference between the discounted product
price paid by a Member and the retail price paid by a customer.
Profit, Wholesale: The difference between the discounted
price paid by the Sponsor and the price paid by the downline
Member. Also known as Commission.
Qualifying Month: The month in which a Member meets the
requirements for a specific qualification.
Sales Premiums: A monthly payment ranging from 1% to 5%
made to Fully Qualified Supervisors on the sales activity of their
three levels of active downline Supervisors.
Sales Premiums Points: Used for qualification purposes, this
is the sum of a Supervisor’s Organisational Volume times their
royalty earnings percentage.
Sales & Marketing Plan (also known as the Marketing
Plan): The compensation and advancement structure for
Herbalife Members.
Sponsor: A Member who brings another individual into
Herbalife.
Upline Organisation: Your Sponsor and their Sponsor and
their Sponsor’s Sponsor, and so on.
Volume, Encumbered: Volume being used by your downline
for Supervisor qualification purposes.
Volume, Personally Purchased: The volume from orders
purchased directly from Herbalife using your Herbalife
Identification Number.
Volume, Unencumbered: Volume not being used by your
downline for Supervisor qualification purposes.
Volume Point: A point value assigned to each Herbalife
product that is equal in all countries.
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GLOSSARY 8