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9

Operation and financial review

Overview

80

Worldline

2016 Registration Document

Overview

9.1

Introduction

9.1.1

The activities of the Group are presented in Section 6.5 of the Registration Document.

Principal Factors Affecting the Group’s Revenue and Profitability

9.1.2

Payment Services Industry

9.1.2.1

Dynamics

The payment services industry is currently undergoing a period

payment services industry can have a significant impact on the

underlying performance of the Group’s business. As further

of significant change in response to changing consumer habits,

new technology and regulatory developments. Trends in the

described in Section 6.2, key trends include the following:

substantial portion of its revenue from the processing of

payment transactions charged primarily on either a per

Transaction Volume Growth.

The Group generates a

significantly as consumers gradually shift from cash to

non-cash payments, driven by a number of factors including

transaction or volume basis (based on a percentage of

transaction value). These kinds of transactions are growing

transactions using mobile devices, government initiatives to

increased acceptance of non-cash payments by merchants

in stores, growth in e-Commerce transactions and

European Union grew at a compound annual growth rate of

6% over the past 10 years. A.T.

Kearney forecasts that the

encourage non-cash payments and other factors.

A.T.

Kearney estimates that non-cash transactions in the

Market Overview” of this Registration Document;

CAGR will grow to 7% between 2020 and 2015 to reach

238

billion transactions. See Section

6.2, “Industry and

periods and expects pricing pressure from banks to

continue to increase due to the changes to interchange fees.

fees. The Group has experienced pricing pressure in recent

See Section

6.9, “Regulation” and Section

6.2, “Industry and

Market Overview”;

clients and consumer behavior. The Group believes that the

reduction in interchange fees will progressively encourage

transactions. In addition, the Group believes that issuing

banks, which will see the amount of revenue they receive

more merchants to accept credit and debit cards for small

payments, thus driving additional growth in the number of

costs. They will also seek to add new value added services

to generate new fees to offset the reduction in interchange

from interchange decrease, will increasingly consider

outsourcing their payment processing services to reduce

access European markets other than those of the

Commercial Acquiring activities. Because the Group records

its revenue net of interchange fees paid to issuing banks,

originating member state in which they have a license

(Visa/MasterCard) to issue payment cards or undertake

indirect rather than direct. In the medium to long term the

impact of these changes on the Group’s revenue will be

and does not itself act as an issuing bank, the effects of the

reduction of interchange fees on the Group’s revenue will be

driven by their effects on the Group’s merchant and banking

Regulatory changes.

Recent regulatory changes in Europe

have significantly decreased interchange fees and are

expected to increase the ability of payment institutions to

Technology changes.

Mobility and big data technology are

creating new payment methods and new business models.

hub services (such as the integrated WIPE platform the

These developments have the potential to drive additional

growth in transaction numbers. Similarly, payment service

payment methods and models, which may create new

outsourcing opportunities from banks whose near-term

Group is developing) are becoming more and more

important in order to adapt existing systems to new

transaction volume is not sufficient to support investment in

redesigning their own systems;

electronic payments that the Group believes will generate

traditional credit card interchange fee system, they may also

lead to further pressure on prices, which may in turn further

increased transaction volumes. Because these new services

offer opportunities for fee structures that differ from the

outweighs the effect of any associated price decreases;

fuel volume growth. The net impact on the Group will

depend on whether the effect of increased volume

Emergence of new electronic payment methods.

New

electronic payment methods such as Online Banking

enabled Payments (OBeP) and person-to-person electronic

wallets are creating new non-card based methods for