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9

Operation and financial review

Overview

86

Worldline

2016 Registration Document

Summary Description of Principal Income Statement Line Items

9.1.3

Revenue

9.1.3.1

lines as described above. See Section

9.1.2.3, “Composition of

Global Business Line Revenue”.

The Group generates revenue from its three global business

Personnel Expenses

9.1.3.2

41.0% in 2016 and 40.8% in 2015.

remained relatively consistent as a percentage of revenue at

The Group’s personnel expenses primarily consist of wages and

salaries, social security charges, taxes, training and profit sharing

expense and differences between pension contributions and net

pension expenses. These charges are generally driven by the

average number of employees and average compensation

levels. Over the period under review, these charges have

indicated in the Note “Basis of preparation of consolidated

financial statements”.

Please note that equity based compensation expense is now

represented in Other operational income and expenses. This

change in presentation has been applied retroactively in 2015, as

Operating Expenses

9.1.3.3

categories of expenses:

The Group’s operating expenses include the following

of the Group’s time & materials subcontracting costs in 2016

was related to outsourced services provided by Atos to the

Group;

outsource rather than handle in-house, and customer

volumes, which drive costs that are dependent on volume,

such as printing, mailing and statement activity. Roughly half

mailing and other statement preparation activity and ATM

services. The level of these expenses in any given period is

mainly driven by the number of projects in the project

phase, some aspects of which the Group may decide to

of the cost for subcontracted services, roughly half of which

is typically IT subcontracting, mostly on a time & materials

basis. The other half comes from other outsourced services,

which mainly include non-IT services such as printing,

Subcontracting costs direct.

Subcontracting costs consist

sold as part of integration projects. The primary driver of

these costs is the number and mix of terminals sold and the

average cost of components per terminal;

primarily consist of the cost of components used to

manufacture the Group’s terminals, hardware security

modules and other devices, and to a lesser extent hardware

Purchases of hardware and software.

These expenses

expenses for the maintenance of the Group’s software,

equipment and facilities;

Maintenance.

Maintenance costs relate primarily to

scheme royalties. Rental costs for facilities are generally a

function of the size of the relevant facility and average rental

Rent and lease expenses.

Rent and lease expenses consist

of facility rental costs, software rental fees and certain card

rates, which are generally driven by the location and nature

of the facility;

and average rates;

Telecommunications costs.

The group makes significant

use of postal services and communications bandwidth.

These costs are generally a function of the amount of usage

2016;

Travel expenses and company cars.

These expenses

consist of travel costs and the cost of company cars, which

have remained fairly constant as a percentage of sales in

Professional fees.

These fees include fees paid to

professionals such as consultants, accountants and lawyer;

Taxes and similar expenses (other than income tax).

These

charges include various taxes other than income taxes such

as non-recoverable VAT, and have remained fairly stable as

a percentage of sales over the period under review;

checks paid to check service customers;

Other expenses.

This line item includes a number of items,

including the allocation of Atos global management & global

support function cost to the Group, energy costs for the

Group’s data centers and the cost of indemnities for unpaid

Scheme fees

include the fees paid to Visa, MasterCard and

BCMC (Belgium debit card scheme) as part of the Group’s

Commercial Acquiring activities;

receivables and net change to provisions. Depreciation

charges are driven primarily by the size and the evolution of

the Group’s asset base;

Other operating expenses.

Other operating expenses

include depreciation charges as well as other charges such

as gains or losses on disposals of assets, write offs of trade

Capitalized production costs.

Operating expenses are

reported net of capitalized production costs. Costs of

specific application development for clients or technology

solutions made available to a group of clients with a useful

life of the underlying asset greater than one year are

capitalized. Their aggregate amount is offset in the profit

and loss statement through this line item.