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C
OMMENT
S
UMMARY
CORNERSTONE
FRENCHMAN’S CREEK BEACH & COUNTRY CLUB
Decision Support
Page 19
June 2017
Members were given two opportunities in the survey to offer comments. The first asked for comments
about their overall
membership experience?
A total of 97 women offered a comment, representing 43
percent of the sample of women. The chart shows the nature of the comments.
A total of 100 men, representing 43 percent of the sample of men, offered a comment regarding their overall
membership experience. The chart shows the nature of the comments.
1.5%
1.5%
1.5%
1.5%
1.5%
2.2%
2.9%
2.9%
3.7%
6.6%
6.6%
7.4%
8.8%
8.8%
9.6%
12.5%
20.6%
Attracting younger members
Real estate and home values
Marketing activity
Landscaping
Facility décor
Construction problems
Staff and service quality
Beach Club related
Age and culture concerns
Dues, costs and fees
Governance concerns
Communication/transparency
Management/GM concerns
Facility improvement needs
Food and dining related
Financial management concerns
Positive/satisfied
Comment Themes from Men
1.3%
2.5%
3.1%
3.1%
3.8%
3.8%
4.4%
5.7%
6.3%
6.3%
7.5%
8.2%
8.2%
8.8%
13.2%
13.8%
Attracting younger members
Age and culture concerns
Staff and service quality
Communication/transparency
Landscaping
Dues, costs and fees
Email complaints
Management/GM concerns
Facility décor
Governance concerns
Construction problems
Beach Club related
Financial management concerns
Facility improvement needs
Positive/satisfied
Food and dining related
Comment Themes from Women