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C

OMMENT

S

UMMARY

CORNERSTONE

FRENCHMAN’S CREEK BEACH & COUNTRY CLUB

Decision Support

Page 20

June 2017

The second opportunity to offer a comment was to the question:

Thinking about the next five years, what,

in your opinion, must the Club do to remain contemporary and competitive, to improve the membership

experience, and to attract members to the Club and community?

A total of 158 women, representing 70

percent of the women respondents, offered a second comment.

A total of 169 men, representing 72 percent of responding men, offered a second comment regarding the

five-year direction.

0.8%

1.5%

1.9%

1.9%

2.3%

2.7%

3.0%

3.0%

3.8%

4.5%

6.1%

6.1%

6.4%

7.2%

11.4%

14.8%

22.7%

Landscaping

Financial management concerns

Marketing activity

Positive/satisfied

Real estate and home values

Management/GM concerns

Dues, costs and fees

Governance concerns

New program or service suggestions

Staff and service quality

Beach Club related

Age and culture concerns

Other (<1% each)

Attracting younger members

Facility décor

Food and dining related

Facility improvement needs

Comment Themes from Women

0.8%

2.3%

3.0%

4.1%

4.5%

4.5%

5.3%

5.3%

5.3%

5.6%

6.0%

6.4%

7.5%

7.5%

7.9%

8.6%

15.4%

Landscaping

Real estate and home values

Construction problems

Positive/satisfied

Staff and service quality

Dues, costs and fees

New program/service suggestions

Attracting younger members

Governance concerns

Marketing activity

Financial management concerns

Facility décor

Management/GM concerns

Food and dining related

Beach Club related

Age and culture concerns

Facility improvement needs

Comment Themes from Men