Development Services Review. Final Report. Zucker July 2016
|
Executive Summary |
6 |
|
Background and Purpose |
12 |
|
Issues for All Functions |
22 |
|
Building Division |
40 |
|
Economic Development Division |
68 |
|
Engineering Division/Public Works Department |
76 |
|
Planning Division |
88 |
|
Employee Perceptions |
160 |
|
Customer Perceptions |
162 |
|
Appendix A - Persons Interviewed |
176 |
|
Appendix B - Employee Long Questionnaire |
180 |
|
Appendix C - Employee Short Questionnaire |
190 |