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CONF I DENT I A L │ PAGE 47
Joplin Schools RFQ – Group Benefit Broker/Consultants
Ongoing Support and Day-to-Day Service
Account Services
Assist employees with claims questions and problems
Assist with billing, enrollment issues, ID cards, etc.
Develop and coordinate enrollment materials for new employees
Prepare and conduct educational benefit seminars/health fairs
Provide proactive benefit updates
Compliance and Regulatory Affairs
In-house Regulatory Affairs Attorney and Staff
Assist with federal and state requirements (COBRA, FMLA, etc.)
Provide proactive updates on pending legislative issues
Provide "For Your Benefit Booklet" for HR department
Compliance Checklist to be reviewed by CBIZ Account Managers and your client’s HR Department
Regulatory Updates - "Benefit Beat"
Time Sensitive Communication - "At Issue"
Health Care Reform Regulatory Updates