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Prepared for Springfield R-XII School District

16

31 following the year in which the distribution was made. VALIC remits all participants’

withholding information to the Internal Revenue Service by March 31 following the year in

which distributions were made.

VALIC mails tax forms to participants and makes these forms available online with the

participant’s account login

.

9. What checks and balances do you have in place to ensure transactional integrity?

VALIC has quality review procedures to monitor all transactions and ensure that they are

carried out in accordance with plan provisions and IRS guidelines. We flag a plan’s specific

provisions in our recordkeeping system to systematically prevent transactions that violate

plan rules. VALIC modifies our recordkeeping system as needed when plan specifications

change.

D. Regulatory Services

1. Please provide a brief summary of your overall plan-level compliance and

administrative services capabilities and experience. Provide specific information on

services that would apply across multiple providers in the plan. Additionally, you may

provide information about any other plan-level compliance and administrative

services capabilities not covered in your response to the following specific

questions.

VALIC Retirement Services Company (“VRSCO”) created Retirement Manager in 2003 as a

defined benefit aggregator service. Retirement Manager is a multi-vendor, multi-plan

aggregator service providing cost-saving solutions to help plan sponsors simplify retirement

plan administration through their existing websites. It provides loan and hardship

disbursement compliance. This vendor-neutral service is designed to strengthen the plan

sponsor's retirement branding. VRSCO has experience working side-by-side with legacy

providers through its Retirement Manager plan administration and vendor aggregation

program. Retirement Manager serves as the central location for loan and hardship

withdrawal approvals, and universal availability compliance. VRSCO has been successful in

gathering electronic data from the legacy providers and maintaining the data within each

participant’s Retirement Manager portal.