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Prepared for Springfield R-XII School District

14

written approval from the Plan Administrator to distribute funds and report a taxable

distribution to the alternate payee, based on the plan sponsor's administrative services

agreement and the applicable tax law.

When the alternate payee is also a participant of the same plan with his/her own account, a

separate alternate payee account is established for the participant. Alternate payee funds

are not comingled with existing accounts.

h. Investment allocations and reallocations within the contract or account

A participant can reallocate funds by percentage or dollar amounts on any business day

through VALIC’s Voice Response System or website. If the participant initiates the

transaction prior to the close of the New York Stock Exchange (normally 4:00 p.m. Eastern

Time), it is processed that business day using closing prices from that day. If the participant

initiates the transaction after the close of the stock market, it is processed on the next

business day.

7. Describe in detail how your system processes loans, including but not limited to the

following:

a. Do you have paperless loan capabilities? If so, describe.

b. Describe the flexibility in your loan repayment processing (i.e., additional

payments, multiple loans, missed payments).

c. How do you handle delinquent and/or defaulted loans?

Yes.

Paperless Loans

Loans initiated at

VALIC.com

are completely paperless for any plan that does not require

spousal consent for distributions. To obtain a loan online, a participant first accesses the

loan modeling function to select the type and amount of loan desired, and then chooses

whether to proceed with that loan via an electronic signature. If the loan is requested prior to

close of the New York Stock Exchange, it is processed that same business day and the

direct deposit (or hard copy check, if desired) of loan proceeds, loan note, disclosure

statement, and amortization schedule are distributed to the participant the following

business day.

Our website also offers the following loan transactions and information:

Loan balance information

Loan modeling

Loan status

Loan history

Loan payoff amount

Processing

Once VALIC receives the completed loan agreement, our loan specialists verify that all

specified requirements have been met before processing the loan. If the loan is requested

online or over the phone prior to close of the New York Stock Exchange, it is processed that