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Prepared for Springfield R-XII School District

9

12.What checks and balances do you have in place to assure record keeping and plan

administration integrity and accuracy, including how the foregoing applies to

participant account data?

VALIC's programs and procedures ensure plan administration integrity and participant

account data accuracy. These programs and procedures include:

A combination of automated and manual checks and audits ensure that data has been

entered correctly. For any error that occurs in processing, VALIC makes immediate

retroactive adjustments to ensure that the participant's account is not affected.

Each plan's records and transactions are subject to scheduled audits by VALIC's internal

audit unit. Each October, VALIC schedules internal audits to be performed the following

year. The schedule is based on a methodical risk analysis of all areas within VALIC.

Therefore, plan records and transactions can be examined as part of any number of

operational and financial audits.

VALIC's recordkeeping system monitors transactions to ensure compliance with plan

rules. Additionally, a team of dedicated professionals keeps the system in compliance

with changing rules and regulations.

All purchase and redemption activity is handled at the plan (or trust) level, and individual

transactions are maintained at the participant level. An automated

comparison/reconciliation program monitors, tracks, and reconciles all cash movements.

Updates to plan documents (if provided by VALIC) are made as needed to ensure that

the plan complies with all government regulations. Furthermore, VALIC performs periodic

audits to verify that all necessary forms and authorizations are on file.

Our employer communication package notifies organizations of changes in tax laws and

the plan sponsor’s responsibility to comply with those laws. VALIC specialists work

closely with plan sponsors to make certain that plan-specific changes are implemented

quickly and effectively.

13.Which of the following activities will account representatives handle? (for dual

responsibility, please check all that apply):

Activities

Vendor

Responsibility

District

Responsibility

Participant

Responsibility

Eligibility determination?

X

New enrollments?

X

X

Dissemination of communication materials?

X

Enrollment meetings?

X

Contribution rate changes (including an

automated interface to payroll)?

X

Final distributions?

X

Monitoring and soliciting age 70 ½ minimum

distributions?

X

Rollovers?

X

QDROs?

X