Pechanga 2013-2014 Benefits Guide - page 13

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Identity Theft Program
Cigna provides the Identity Theft Program at no cost to all full-time Team Members as part of your life, accident and
disability insurance package. Identity theft is a silent crime that can take you a year or more to restore your credit records
as well as your good name. Cigna’s program provides you and your covered family members with resolution services to
help you work through the critical and time-consuming issues you may encounter when your ID is stolen, including:
Will Preparation Program
The Cigna Will Preparation Program helps you prepare for the difficult life and health decisions we all are faced with in
our lives. Cigna provides this service at no cost to full-time Team Members as part of your life insurance package.
Cigna’s Will Center is secure, easy to use, and available to you and your covered spouse seven days a week, 365 days a year.
Phone representatives are also available to assist you with questions via a toll-free number. The services available are:
• Review of credit information
• An ID theft resolution kit
• An ID theft affidavit for use with credit bureaus
and creditors
• Help with reporting of ID theft to credit reporting
agencies
• Assistance with placing a fraud alert on credit reports
• Canceling of lost or stolen credit cards
• Emergency medical evacuation assistance
• 24-hour multilingual assistance
• Pre-trip planning services, including foreign travel
assistance
• Medical referrals
• Last Will & Testament
• Living Will
• Healthcare Power of Attorney
• Financial Power of Attorney
• Assistance with credit and charge card replacement and
lost or stolen documents
• Access to free credit reports
• Education on how to identify and avoid ID theft
• $1,000 cash advance to cover financial shortages, if needed
• Emergency message relay
• Help with emergency travel arrangements and translation
services
• Prescription refills
• Assistance with lost or stolen items
• Translation and interpretation services
• Emergency travel services
• Transportation of remains
• Plus information on:
– Estate Planning
– Identify Theft Information Kit
– Cigna’s Life and Disability Planning Kits
Cigna Secure Travel®
When traveling 100 miles or more from home on company business or vacation, the Cigna Secure Travel
®
program
provides you with emergency medical and travel services. Cigna’s Secure Travel
®
toll-free customer service center is
available 24 hours a day, 365 days a year. This service is provided by Cigna at no cost to a to all full-time Team Members
as part of your basic life insurance package.
Call toll-free from the U.S. and Canada—
888-226-4567
Call collect from all other locations—
202-331-7635
Policyholder Name:
Pechanga Resort & Casino
Policy #
OK-963998
Group #
57
Registration code: your date of birth plus the last four digits of your Social Security number
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