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Human Resources
2017-2021 FINANCIAL PLAN
PERFORMANCE MEASURES
The following table identifies key performance measures that will assist the Human
Resources department in tracking its progress and monitoring its contribution to
building a sustainable Surrey.
Division
Performance Measures
(Sustainability Theme)
Actual
2016
Budget
2017 2018 2019 2020 2021
Occupational
Health & Safety
Incidence frequency rate of
lost time claims per 100
person years
(Health & Wellness)
3.5
3.8
3.7
3.6
3.5
3.4
3.3
# of diversity events held
(
Education/Culture)
10
10
10
10
10
10
10
Recruitment
Average # of days to fill a
position vacancy—EXEMPT
(Economic Prosperity)
110
83
82
81
80
79
78
Average # of days to fill a
position vacancy–
CUPE RFT
(Economic Prosperity)
74
57
56
55
54
53
52
# of probationary reports
completed on time
(Economic Prosperity)
93%
90%
90%
90% 90%
90%
90%
Labour Relations
& Total
Compensation
% increase in grievances
(Inclusion)
0
0
0
0
0
0
0
# of staff with perfect
attendance
(Economic Prosperity)
566
520
525
530
535
540
545
Human
Resources
Information
Systems
# of automated HR
processes
(Economic)
6
6
6
6
6
6
6
# of paper reducing
initiatives
(Environmental)
5
5
5
6
6
6
6
Budget
2016
150