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RCMP
2017-2021 FINANCIAL PLAN
Launched two new communication
technology tools (email fan-out system
and mobile police app) to provide the
community with more convenient and
timely ways to receive information
about local crime and public safety
issues, crime prevention and Surrey
RCMP events and initiatives;
Implemented Project IRIS, a voluntary
security camera registry, in partnership
with the Public Safety office, to assist
police with criminal investigations by
quickly connecting them to existing
CCTV resources in the community;
Hosted a number of safety forums to
provide community members with
information on how they can help
address crime and emerging public
safety issues, including seven
Neighbourhood Safety Campaign
meetings, the third annual Block Watch
Symposium and two other community
events focused on internet safety,
youth, drugs and violence;
Initiated a Parent Help Line to provide
personalized support to parents who
believe their kids may be involved or at
risk of becoming involved in criminal
activity;
Introduced Community Engagement
teams that attended community events
across the City to build positive
relationships with young people and
families, provide access to police in a
non-threatening environment, listen to
concerns of local residents, and provide
information to promote public safety;
Created the first RCMP Diversity and
Community Engagement Unit to
enhance the Surrey RCMP’s
relationships with the City’s diverse
communities and raise awareness
around diversity issues both within and
outside of the police department; and
Held a Detachment Open House during
Police Week, in addition to the popular
Citizens Police Academy, to give the
local community an inside look into
policing in Surrey and foster a better
understanding between Surrey citizens.
Conducted a review of the Surrey RCMP
volunteer program in an effort to
standardize the valuable
community service across the 5
Districts and deployed new technology
to enhance existing community policing
programs such as Speed Watch and
Lock Out Auto Crime;
Introduced Naloxone nasal spray into
every police officers first response kit to
address overdose and exposure
concerns related to the emerging opioid
crisis;
Set up iPad kiosk terminals in the front
counter area of Main Detachment to
provide clients the ability to access key
information from the City of Surrey and
RCMP, along with a new free public Wi-
Fi access service for those with their
own mobile devices; and
Implemented a new Medical Services
program in the Cellblock area providing
24/7 coverage by a registered nurse to
provide in-patient care to prisoners as
they are brought in and during their
stay.
COMMUNITY ENGAGEMENT & MOBILIZATION
ORGANIZATIONAL DEVELOPMENT
189