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RCMP
2017-2021 FINANCIAL PLAN
PERFORMANCE MEASURES
The following table identifies key performance measures that will assist the Surrey
RCMP in tracking its progress and monitoring its contribution to building Safe Homes
and Safe Communities in Surrey.
Priority
Performance Measures
(Sustainability Theme)
Actual
2016
Budget
2016
Budget
2017 2018 2019 2020 2021
Public
Safety
% Reduction in Violent Crime
(per 1000 population)
(Public Safety)
16.5%
2%
2%
TBD
TBD TBD TBD
% Reduction in Property Crime
(per 1000 population)
(Public Safety)
1.3%
5%
5%
5%
TBD TBD TBD
% Reduction in collisions
causing death or injury (per
1000 population)
(Public Safety)
(6.7%)
5%
5%
5%
TBD TBD TBD
Average Response time to
Emergency Calls
(Public Safety)
7.52
<8
mins
<7
mins
<7
mins
<7
mins
<7
mins
<7
mins
Community
Engagement
Number of community dialogue
forums
(Inclusion)
12
15
15
15
15
15
15
% Increase in internet traffic
(total page views)
(Infrastructure)
(4.5%)
5%
5%
5%
5%
5%
5%
Number of published news
releases
(Inclusion)
302
260
260
260
260
260
260
% Increase in the number of
reports received online
(Public Safety/Infrastructure)
7.8%
5%
5%
5%
5%
5%
5%
% Increase in average number of
calls handled by Telephone
Reporting Team each month
(Infrastructure)
11%
5%
5%
5%
5%
5%
5%
Organizational
Development
191