Complete 2014 Catalog

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IV
USA ORDERS
We generally ship United Parcel Service or Fed Ex
Ground Services whenever possible. Include your com-
plete shipping address along with your mailing address
and phone number. UPS/FEDEX will not deliver to a
post office box.
If you require parcel post, please advise us. Parcel Post
or other special services may incur additional charges.
SPECIAL AIR SERVICE*
Please call for quotes if you wish air service. We ship
UPS Next Day, 2nd Day or 3 Day within the USA.
NOTE: We cannot ship adhesives via Air Freight.
✔ By mail
Simply fill out our handy
order form or your own
purchase order and
send it to our mailing
address below.
✔ By fax
1-760-255-1077
Fax your order any time of day or night.
HOW TO ORDER
State catalog number, item description and size when ap-
plicable. Also state year (or year purchased) and model
type of machine when ordering replacement parts as some
parts vary slightly from model to model.
Use any one of these easy ways to order:
✔ By toll free phone
(USA and CANADA)
1-800-253-2954
International
1-760-255-1030
MINIMUM ORDER FEE
Orders under $20.00, including orders for spare parts,
will be charged a $2.00 service fee in addition to ship-
ping and processing fees.
OUR BUSINESS HOURS
OFFICE: 8:00 a.m. – 5:00 p.m. Pacific time.
(GMT -8:00) Monday–Friday.
To order, check on a previous order or for other inquiries,
please call during the hours above. Office closed Saturday
and Sunday.
RETAIL SHOP: 9:00 a.m. – 4:30 p. m. Monday–Friday.
Saturday, 9:00 a.m. – 3:00* p. m.
*We close on holidays, and the Saturday preceding Monday
holidays, and sometimes early other days. If you are coming
from out of town, please call to make certain we will be open,
or to make an appointment.
DEALERS
Please write or call for dealer information.
OUR ADDRESSES
MAILING ADDRESS: For all correspondence,
remittances and orders.
2620 W. Main St.
Barstow, CA 92311
SHIPPING AND PLANT LOCATION:
Please send all returns, etc. by UPS to our plant location:
2620 W. Main St.
Barstow, CA 92311
EMAIL:
SHIPPING CHARGES
To determine your shipping and processing charges, you
will need to find your Zone by consulting the Official
Zone Chart on page V. Then use the chart on page VI
to find the shipping charge in your zone column for the
weight of your order. Use the next full pound for frac-
tions of a pound. Rates on this chart do include insur-
ance coverage up to $25,000. Shipping charges listed
on page VI are subject to change without notice. Large
equipment will be shipped via truck freight prepaid and
billed to your invoice. For assistance with freight charges
on large equipment please call our toll free customer
service number, 1-800-253-2954.
PAYMENT
Payment must accompany order. When sending payment
with your order please allow enough to cover shipping
and processing charges. We do honor Visa, Master Card,
Discover Card, and American Express. Send your card
number, expiration date, and your signature when order-
ing by mail if you wish to use a credit card. California
residents must add sales tax.
PRICES
All prices subject to change without notice. Items will
be invoiced at current prices. We reserve the right to
correct any errors in this catalog.
SPECIAL ORDER FEE
For special order items not manufactured by Diamond
Pacific there will be a $10.00 Special Order fee in ad-
dition to shipping and processing charges.
ORDER & SHIPPING INFORMATION