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TWITTER

28

McCain, used Twitter to keep in touch with their supporters while cam-

paigning. And later, they used another invention of Jack Dorsey: Square.

THE MANY USES OF TWITTER

In 2009, a

market research

company did a study to figure out exactly

how people were using Twitter. The research found that 40 percent of

tweets were about “pointless babble.” Another 38 percent were con-

versational tweets between users. Only 4 percent of posts were about

news, with another 4 percent being taken up by

spam

posts. Six percent

of posts involved

self-promotion

, while nine percent of tweets were

retweeted to pass along information.

Expanding websites are prone to outages, or periods of time where

the website is simply overloaded with users and cannot function properly,

causing the website to crash. Twitter’s rapid growth from 2007 to 2008

led to many of these outages, and the service has experienced periodic

outages ever since. Fortunately, these outages only occur a few times a

year, and they are usually due to an unusual spike in activity. Regular

maintenance is performed to expand Twitter’s servers as the website con-

tinues to grow.

One of the ways people use Twitter is to discuss current events. This

is a great way to pass on information long before others can catch it on

the news or any other social media website. The servers that host Twitter

undergo more strain during a very popular event, such as a large sports

game or media award show. These events can temporarily shut the serv-

ers down for minutes or even hours.

As Twitter grew on an international level, people were using the ser-

vice to share their experiences with users from across the world. In 2009,

many Iranian people were using Twitter to communicate with each other

about ongoing protests in the country. Twitter had planned to have a

scheduled maintenance during this time, but a United States State De-

partment spokesperson asked Twitter to delay the maintenance so that

people in Iran could communicate—and Twitter agreed!