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CITY OF MORGAN HILL
FY 15-16
OPERATING AND CIP BUDGET
CITY OF MORGAN HILL
FY 15-16
OPERATING AND CIP BUDGET
CITY OF MORGAN HILL
FY 15-16
OPERATING AND CIP BUDGET
CITY OF MORGAN HILL
FY 15-16 OPERATING AND CIP
CITY OF MORGAN HILL
FY 15-16
OPERATING AND CIP BUDGET
CITY OF MORGAN HILL
FY 15-16
OPERATING AND CIP BUDGET
CITY OF MORGAN HILL
FY15-16
OPERATING AND CIP BUDGET
Information Services [730-2520]
ACTIVITY DESCRIPTION
Information Services’ goal is to add value to the City of Morgan Hill business processes by managing information as-
sets so that departments can concentrate on their business while providing quality customer service.
Guiding this is the Information Services Information Technology Strategic Plan (ITSP) which works as both the road-
map and governance model for aligning department business needs with technology solutions. Information Services
meets with departments individually on a bi-monthly basis to review business issues, potential solutions and status on
existing projects.
This activity manages information technology planning and technical support for all City operations and includes the
new Technology and Telecommunications components for the General Plan Project and Emergency Operations.
Equipment supported includes approximately 242 personal computers and laptops, 33 virtual servers, 14 physical serv-
ers, one storage area network (SAN), five Network-Attached Storage (NAS) devices, one Private Branch Exchange
(PBX) phone systems and other associated peripheral equipment required to sustain the City’s 10 local and wide area
networks, electronic mail, internet access, database administration, and remote access to City information.
This year Information Services will be replacing the infrastructure, which was purchased in 2009 that supports our
virtual server environment and Storage Area Network as it is reaching the end of its useful life. This infrastructure
was purchased in October 2009 and our Storage Area Network is reaching end of life support. The servers currently
hosting our virtual environment are reaching capacity and as part of our 7 year replacement cycle for server and stor-
age devices we will be replacing 2 of our 4 servers hosting our virtual environment. The other 2 servers are scheduled
for replacement next year to distribute future upgrade costs.
Information services will also be leading off the fiscal year with the upgrade of the Microsoft Office Suite to the latest
version, Exchange 2013. The City upgraded to the current version in 2008 and training is included in this cost package
and will smooth the transition to Exchange 2013.
As part of a plan to add redundant network connections between City campuses, Information Services will be adding a
microwave connection between the Council Building and the Police Department. This connection will become a func-
tional part of the network adding bandwidth between the two campuses’ and as a backup in case of failure or during
maintenance on our primary dark fiber connection.
Information Services has found that one of the issues with doing new projects is providing on-going support and on
implementing new services. To solve this problem, Information Services has designed a peak staffing model that will
allow us to flex out with temporary technical staff to either cover existing support and helpdesk functions, perform
work on the project or both.
FY 14-15 HIGHLIGHTS
Continued replacement of aging access network equipment with next generation network to provide redundancy
and performance designed for GIS, web conferencing, private cloud, virtual desktops, large digital documents and
redundant multisite internet connectivity