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STYLE SERIES
L E A R N I N G O U T C O M E S
• Pinpoint one of four communication style preferences
• Learn about four forms of communication
• Discover how style affects communication
• Learn how to “speed read” a person’s communication style
• Understand how to“flex” style for effective communication with
others
What’s My Communication Style?
Third Edition
Eileen M. Russo, PhD
What your communication style says about you.
Communication is the lifeblood of any organization, and effective
communication skills are the building blocks of “people skills.”
If managers cannot communicate clearly and persuasively with
employees, and employees with customers, then other vital goals
are forever out of reach. Say goodbye to aspirations for capable
leadership, teamwork, customer service, or even the ability to
execute a coherent business strategy.
If you want to bring about meaningful improvements to
communication skills, the best way to begin is to build a better
understanding of personal communication styles and its effects
on others. What’s My Communication Style is a proven training
assessment that identifies an individual’s preferred style — Direct,
Spirited, Considerate, or Systematic — and the communication
behaviors that distinguish it.
Part of the best-selling HRDQ Style Series, the assessment and its
supporting materials provide a practical and easy-to-use “language”
that enables lasting insights into how to gain mastery over one’s
own communication behavior and how to interpret the behavior of
others — in any situation. What’s My Communication Style is a powerful
centerpiece for management development and interpersonal skills
training.
What’s My Leadership Style?
Third Edition
Mary Blitzer Field, MA
L E A R N I N G O U T C O M E S
• Identify personal leadership style
• Learn how to capitalize on style strengths
• Discover how to minimize style trouble spots
• Learn how to “flex” personal style to interact more
effectively with others
Using leadership style to get others to follow.
Effective leadership at every level — from frontline supervisors to
top executives — is a key characteristic of successful organizations.
The statement Paul Hersey and Ken Blanchard made years ago still
applies today: effective leaders positively influence the behavior of their
followers, getting them to work toward shared goals.
But leaders are individuals, and because of that, they influence
others in unique ways. While one leader rallies troops around a
cause, another focuses on bolstering a team’s self-confidence. Whose
way of leading is the best? It all depends on the situation — and the
leader’s ability to flex their leadership style.
What’s My Leadership Styleis a learning tool for anyone who needs to
influence others toward achieving a goal. This best-selling assessment
quickly and accurately identifies a preference for one of four styles:
Direct, Spirited, Considerate,and Systematic.
Leaders with style knowledge are better equipped to assess and
adjust their actions, interpret the behavior of others, and improve
their ability to respond effectively in any situation.