Dental Health 2017 Catalog

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TERMS & CONDITIONS
TERMS & CONDITIONS
Our Dental Reference Guide represents the industry’s top selling supplies
and equipment. If you are not able to locate items within this guide, please
visit our webstore to shop our full product offering, .
One Call Gets Us All…
When you call Dental Health Products, Inc. (DHPI) and speak to an ex-
perienced Account Manager, they will work with you and our entire team
of professionals to select the best SUPPLIES, EQUIPMENT and SOLU-
TIONS for your practice. Our sales team is continually trained by indus-
try top dental supply and equipment manufacturers to provide you with
current product information and answers to any questions you may have
about a product or promotion. If you have a specific question on a product
or simply would like a quote for your supply needs, contact us today at
800-626-2163.
Ready to Ship…
We have a large selection of quality dental supplies and equipment – over
50,000 items from over 400 top manufacturers in the industry. Our broad
product selection offers you the most popular brand name dental supplies,
along with our own high quality line of Health-Tec® Brand Products.
Pricing Stability…
All prices in this catalog are current at the time of publication. While it is
our policy to maintain everyday low prices for the duration of the catalog,
market conditions and manufacturer price increases may make it neces-
sary to adjust our prices without notice. We may also need to adjust
prices that are incorrect due to typographical errors. Prices are exclusive
of applicable sales, use and other taxes relating to the sale. Costs associ-
ated to the purchase or delivery of the product shall be paid by the buyer.
Pricing in this catalog supersedes all previously published prices.
Ordering Products…
It’s fast! It’s easy! Choose your DHPI Shopping Experience:
• Phone in your order, 800-626-2163.
• Fax in your order 24/7, 888-681-5088. A fax order form is
located at the back of this catalog. Photocopy before use to have
additional copies for future orders.
• Order online, . It’s safe and secure!
• Order using OPTIONS Inventory Management Software.
Regulatory requirements may apply to the use or the installation of certain
products. Please be sure to understand and comply with any such require-
ments prior to purchase. Please note that all business transactions may
be conducted by electronic means, including the use of electronic signa-
tures and are subject to Wisconsin Statutes Chapter 137. Phone calls may
be monitored for training purposes.
Exclusive Distributor of…
OPTIONS Inventory Management Software; the only inventory manage-
ment software program that allows you to order your entire practice’s in-
ventory – dental products to office supplies – from several different suppli-
ers. The system automatically generates orders based on your stocking
level requirements. Please contact your Account Manager for more details.
Government and Special Markets Accounts...
To service the unique needs of these customers, we have dedicated, pro-
fessionally trained personnel to answer your questions and assist you in
the supply procurement process. Requests for bids and proposals may be
sent to: or call, 800-626-2163.
Payment…
For your convenience, we accept Visa, MasterCard, American Express
and Discover at point of sale and for online payment of invoices. We also
accept Check by Phone and ACH Debit. Qualified customers may estab-
lish an open account with the completion and approval of a credit applica-
tion. Payments on open accounts are due on all orders within 7 days after
receipt of the product. Balances left unpaid after 30 days from invoice
date will incur a 1.5% finance charge per month (18% APR). Disputed
items on an invoice are the exception. If we find it necessary to place an
account in collection, fees and other costs associated with the collection
will be assessed.
Equipment…
A deposit is required on all large equipment orders over $10,000. Bal-
ance of payment is due when the equipment is installed. Please note
we cannot provide long-term storage of customer’s equipment purchases,
therefore equipment must be installed within a reasonable amount of time.
All equipment orders are non-returnable and cannot be cancelled. Archi-
tectural and design services are available for a fee and are refundable
with equipment purchase. We honor manufacturer warranties and provide
a 90-day labor warranty. Please read and return all warranty information
required immediately upon taking delivery of your new equipment. Open
or defective equipment will be covered by manufacturer warranty.Ask your
Equipment Specialist about financing options and other details on equip-
ment purchases today!
Financing Solutions…
In order to provide you with the best financing options, DHPI has part-
nered with the most reliable financial companies in the industry. Through
our established partnerships, you can rely on our many years of experi-
ence and knowledge to help guide you through every step of the process.
We’re here to help you find the right plan, with the right terms, for your
needs. Get the financing you deserve. Contact your DHPI Equipment
Specialist, 800-626-2163, for more information today!
Service & Repair…
Our technical service consultants are reliable and manufacturer-trained.
Take advantage of our annual preventive maintenance program designed
to keep your practice running at peak efficiency. DHPI offers new equip-
ment installation as well as old equipment teardown and disposal. All ser-
vice is backed by DHPI and complete warranties. Our Service Dispatch-
ers are available during normal business hours. To schedule a Service
Technician visit for your office, please call 800-444-6410. After-hours ser-
vice is available in select areas.
Shipping & Handling…
All orders within the continental U.S. are subject to a handling charge. A
fuel surcharge may apply to all orders. Bulk items and liquids may incur
additional freight charges. Expedited freight is available at an additional
cost.
Hazardous Materials…
The hazardous materials symbol is used to identify products classified as
hazardous by the Department of Transportation (DOT). All hazardous ma-
terials are subject to a hazardous materials surcharge. This charge will be
added to your invoice or credit card transaction. DOT regulations prohibit
the shipment of hazardous materials by air freight.