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Cancelling a Reservation
Associates are responsible for cancelling hotel reservations by:
Cancelling in Concur (U.S. and Canadian associates only); or
Notifying BCD to cancel the reservation
Contacting the hotel directly
Note: It is good practice to always get a cancellation number, especially when contacting the
hotel directly. Make note of the cancellation number and the name of the person confirming
the cancellation, as well as the date and time of the call.
Non-Reimbursable Hotel Charges
Please review the
Travel Related Expenses
section of this Travel Policy for what is
deemed reimbursable and non-reimbursable.