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“Communications Tools for Teammates”
City of Morgan Hill Primary Communication Channels/Tools
The following communication channels have become the standard for how the City of Morgan
Hill shares information with the community. At a minimum, these primary communication
channels should be considered in all situations where we need to communicate information
with our community.
Questions to Ask:
•
Who will be directly impacted?
•
Who will be indirectly impacted?
•
Who will want to be aware?
•
Who should be aware?
•
What is opportunity for misunderstanding/conflict?
•
Who is community can help communicate and share information?
Information necessary for all communication:
•
Overview of information to share
•
Links to website or documents on website
•
Dates/times/locations if applicable
•
Contact person - phone number/email address
1.
Website
Should be handled by individual departments
•
Update to an existing website page
•
Creation of a new website page
•
Add to website calendar
•
Create a NewsFlash
2.
Constant Contact Eblasts - 13,000+ contacts
Managed by Maureen Tobin & Nichole Martin
Those who have access: Several CSD teammates, John Lang, PD
3.
Monthly Email Calendar of Events