Magazine Sep-Oct 2016

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3 THE AMERICAN CLUB SEP / OCT 2016
GENERAL
MANAGER
FROM THE
Members. If you haven’t met them yet, please say hello
the next time you are grabbing a coffee.
In the fitness world we welcomed new Fitness and Leisure
Director Randy Simon and Aquatics Manager Elspeth
Lilburne this summer. Randy, who originally hails from
Ohio, joins us from his most recent post in Egypt, where
he worked as the General Manager for one of the world’s
largest swimming programs, overseeing 16,000 swimmers
and a coaching and administrative staff of 400 across
5 locations. El, who grew up as an expat in Bahrain,
most recently worked on the Gold Coast of Australia as
the Manager of the Superfish Swim Schools; she will be
heading up The Club’s Starfish Swim School programs. We
are happy to have them both on the team.
Behind the scenes we have recently welcomed new
Quality Assurance/Food Hygiene Manager Cynthia Tan
and Events Manager May Cheng, who will both contribute
to making sure our operations run smoothly. Cynthia will be
working with our kitchen team to ensure The Club continues
to meet and exceed Singapore’s increasingly strict food
preparation standards, while May will be creating and
executing the wide-ranging events you have come to
know and love at The Club.
Finally, I encourage you to read about some highlights
of the new Level 3 in the Redevelopment section of this
magazine. There, you will find a short write-up about our
new Level 3 Manager Andrew Bastian. Many of you will
meet Andrew this month as Level 3 opens; please take a
moment to introduce yourselves and welcome him to The
Club family.
Our long-standing and unwavering commitment to
our Members and staff make The American Club the
exceptional community it is today. I hope that our
continual efforts to add to, and dedication to nurturing,
our quality pool of talent translates into extraordinary
experiences for you. Please do not hesitate to contact me
at if there’s any way we
can make your membership more enjoyable.
Martin Rudden
General Manager
It’s great to see all of you back in The Club after summer
holidays. A lot has happened since many of you left for
vacation, and we are excited to welcome the changes
that have already begun.
One thing that hasn’t changed is our commitment to our
staff. We have long known and appreciated that our team
members are the cornerstone of our success. Their “can
do” attitudes, friendly smiles, and warm demeanors make
them an integral part of your experience at The Club.
This is a sentiment we often hear repeated by Members
in our daily interactions; and as Members leave, many
often cite our team as the aspect they will miss most about
The Club. As the hospitality sector in Singapore continues
to become more competitive, we will persist in focusing
on our team, as the service they provide you is the only
real way to differentiate ourselves from our competitors.
We are continually investing in the training, education,
and development of our team members so that they can
continue to grow and add value to The Club.
We are very fortunate to have numerous loyal staff who
have stayed with The Club for decades. Many of you
know Chef Tan from the production kitchen, Betty from
Essentials, and Sa’at from The 2nd Floor, who have all served
more than 30 years each. Another of our long-serving
staff, Lan Fah, has been with The Club for 34 years. She
has been a gem of an employee and a consistent part of
our housekeeping team, always ready with a smile as she
greets Members in the hallways. She is retiring at the age
of 72, and I hope you will join me in wishing her well as she
enjoys some well-deserved rest.
You may have noticed some new faces around The Club
since you’ve been back. It gives me great pleasure to
introduce a slew of new talent to our family. We introduced
our new Senior Beverage Director Alvin Gho as well as our
Principal Indian Cuisine Chef, Shetty Rama in the last issue
of our magazine. Alvin is hard at work as we continue to
expand our growing wine program, and Shetty is now
based at Eagle’s Nest overseeing the enhancement of our
Indian cuisine offerings during the redevelopment.
Thyme Café has also welcomed two new baristas, Lead
Barista Rosimah Manan and Junior Barista Nithiyah
Perumal. These women are both trained in latte art, and
have already garnered quite the following among our