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81
PROGRAMS
2013-14
2014-15
2015-16
2016-17
Actual
Budget
Adopted
Projected
Appropriation
2,331,177
2,834,442
2,828,352
2,848,782
Full Time Equivalent Positions
12.75
11.75
10.75
10.75
Appropriation
13,563,980
12,564,520
11,500,741
11,752,777
Full Time Equivalent Positions
0
0
0
0
Appropriation
6,682,793
6,415,525
6,448,045
6,653,729
Full Time Equivalent Positions
0
0
0
0
Transit Administration
The GDOT-Public Transportation Division is responsible for the oversight of the public transportation programs sponsored by the City.
The Greensboro Transit Authority (GTA) is the fifth largest medium size urban transit system in North Carolina. GTA has served the
Greensboro community as the public transportation provider since 1991. More specifically, GTA operates within the city limits which
comprise 131 square miles, serving over 270,000 citizens. The sole destination served outside of the Greensboro city limits is the
Jamestown campus of the Guilford Technical Community College. GTA also works in partnership with the Piedmont Authority for
Regional Transportation (PART) to provide transportation access throughout the Triad. The GDOT-Public Transportation Division staff
is responsible for the oversight of transit operations, service planning and monitoring, marketing and communications, and Federal
and State compliance. In addition, the GDOT-Public Transportation Division staff oversees the ADA Paratransit Program known as
SCAT, and the Higher Education Area Transit Service, known as HEAT, vehicle maintenance, service planning, marketing and
communications, procurement, passenger amenities, pass sales, program administration, Federal and State compliance, and transit
facilities (J. Douglas Galyon Depot and the GTA Transit Operations and Maintenance Facility & Administrative Offices). The Public
Transportation Division also serves as the support staff to the Greensboro Transit Authority Board.
Fixed Route Service
GTA operates (16) Weekday, (15) Saturday/Evening routes and (7) Sunday routes. In addition, 1 Connector service (South Town) is
offered on weekdays and on Saturday to enhance the on-time performance of the fixed-route service in the area. GTA's fixed-route
service has experienced explosive increases in service levels, ridership, and operating costs over the past twelve years. GTA’s fixed-
route service continues to experience healthy increases in ridership. In fact, beginning in FY 2013, GTA’s ridership exceeded 4.6
million passenger trips which represented the highest ridership in GTA’s history. However, due to inclement weather in FY 2014,
GTA experienced a slight decrease in ridership. GTA’s passengers use the fixed-route services to travel to work, school, medical
appointments and recreational destinations. Fixed-route services are available from 5:15 AM until 11:30 PM Monday through Friday,
from 6:00 AM to 10:00 PM Saturday, and from 6:00 AM to 6:00 PM Sunday. The introduction of 30-minute all day service (system-
wide) in January 2007 was the primary factor in increased operating costs over the years. The expansion of Evening Service on
weekdays and Saturdays from seven routes to fifteen routes to meet increased demand and overcrowded conditions in 2009 have
also contributed to increased operating costs. GTA also operates a reduced level of service on holidays; Martin Luther King, Jr.,
Memorial Day, July 4th, Labor Day and Good Friday, and provided almost 36,400 passenger trips last year.
SCAT Service
GTA continues to provide critical specialized transportation to persons with disabilities, allowing them a measure of independence in
their travel, through its (city-wide) complimentary paratransit service known as SCAT. Last year, over 1,990 certified ADA users took
over 213,660 passenger trips to employment, educational, medical, dialysis, shopping, religious and recreational destinations. SCAT
services are available from 5:15 AM until 11:30 PM Monday through Friday, from 6:00 AM to 10:00 PM Saturday, and from 6:00 AM
to 6:00 PM Sunday. Service is also provided on Easter, Memorial Day, July Fourth, Labor Day, and Good Friday.