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15
Morningstar FundInvestor
November 2015
case in which a firm was charged with violating regu-
lations meant to ensure that it appropriately pay
and account for sales and marketing expenditures, and
that violation harmed every shareholder in its funds.
(Accordingly, we’ve lowered our Parent Pillar rating of
First Eagle funds to Neutral from Positive.) Second,
it’s symbolic of the lengths to which firms have gone in
pushing the limits of rules governing the practice of
using fund assets to pay for sales and
marketing activities.
Transfer agents handle the fairly mundane work of proc-
essing mutual fund transactions, making distributions,
calculating cost basis, and more. A fund’s transfer agent
can be affiliated with the fund company, or it can
be a third-party firm. In either case, transfer agents will
sometimes elect to outsource at least a portion of
the work to a sub-transfer agent. For instance, a fund
company that acts as the transfer agent of a fund
that it offers might elect to outsource the transfer agency
work to a brokerage house if that fund is offered
on the brokerage house’s platform. In that scenario,
the fund pays—from its assets—the brokerage
house for its services. This is pretty straightforward and
entirely permissible.
What has piqued the
SEC
’s interest, though, is the
nature of the services being rendered under some of
the sub-transfer-agency agreements it has examined.
To be clear, the issue here isn’t necessarily that fund
companies overcharged their shareholders. Rather,
it’s whether they’ve disguised sales and marketing
expenses as sub-transfer-agent fees. Indeed, that’s
what the
SEC
found at First Eagle, which had entered
into two sub-transfer-agency agreements that
included explicit provisions linking sub-transfer-agency
fees to sales of First Eagle funds on the brokerage
houses’ platforms, a no-no.
The
SEC
imposed a
$12
.
5
million penalty on First
Eagle and additionally ordered it to compensate investors
for damages amounting to
$25
million plus
$2
million in interest. Spread out over more than
$60
billion
in mutual fund assets under management, it’s a
pretty small amount, but there are some important
principles involved:
p
Competition intensifies when it’s out in the open. For
instance, the incursion of lower-cost vehicles like
exchange-traded funds into the U.S. fund industry has
exerted downward pressure on prices across the
market. But when firms use subterfuge like mislabeling
sales and marketing expenses, it short-circuits
competition and, ultimately, short-changes investors.
p
While management fees have ticked lower, sales and
marketing expenses have been more-or-less impervious
to that trend. Why? One could argue that, far from
being out in the open, they’re largely concealed in fund
expense ratios (where they’re levied as
12
b-
1
fees).
So is it any wonder they haven’t come down? Fund com-
panies often feel they have little choice but to pay to
be in key platforms and supermarkets, and those fees
have actually risen during the past decade.
p
Even when you set up a system to police the bundling
of sales and marketing fees, you have excesses at
worst, confusion at a minimum. Indeed, fund account-
ing is apparently so opaque, or subject to interpre-
tation, that fund firms sometimes have to engage
outside consultants and legal counsel to vet their
agreements and the way they’ve classified the associ-
ated costs. (First Eagle reportedly did so, to no avail.)
p
The market has voted against the bundling of sales
and marketing fees. How? They’ve moved en masse
into products like index funds and
ETF
s that don’t
charge these fees. So while the traditional fund
industry might have won the battle to avoid having to
pay for all of these fees out-of-pocket (as opposed
to paying from fund assets, the prevailing method),
it looks like it’s losing the war.
It’s an open secret in the industry that the costs of putting
a fund in a retirement plan, brokerage platform, or
supermarket are greater than the fees explicitly allotted
for distribution. The cost for this distribution is gen-
erally covered by
12
b-
1
fees, which are the only fees
that can be used for such purposes from a fund’s
assets. Other fees come from a class of fund expenses
deemed “administrative” or related to “shareholder
service” and may involve transfer agents, sub-transfer
agents, and other parties unfamiliar to most
individual investors.
K