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Outline
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Application of Lean in Healthcare
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Process Optimization (part I)
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Quality Improvement (part II);
Continuous Improvement;
Kaizen, PDCA
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Methods for Continuous Improvement:
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5-S, Fishbone / Ishikawa Diagram, 5 x why,
Work breakdown sheet
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Examples from RT practice
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Link to Incident Registration System
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Reporting System Erasmus MC
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To Quality Improvement using Lean methodology
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Discussion