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Lessons learned
Do it together, multidisciplinary and bottom up:
- No
‘shitty management’
!
Keep the Lean spirit alive, it’s a long term process;
- Show results and celebrate success
- Ambassadors of Lean are needed
- Management has to support and encourage staff
Lean can become a waste in itself
- Apply it with a purpose
and focus on patient value
Background Lean tools Lean in healthcare Process optimization
Discussion