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Results
Lean Process Optimization, changes in organization:
▪ Awareness and enthusiasm in participants
▪ Learned to identify Muda
▪ Learned to involve all the experts
▪ Learned to let Patient Value prevale before own agenda
▪ Create a new process and dare to experiment
▪ Evaluate and adjust (Continuous Improvement)
▪ Daily meeting at all levels to check on the processes (“scrum”)
Background Lean tools Lean in healthcare Process optimization Discussion