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Plan

How?

Who does what by when?

Who is problem owner

What do we aim for

What if..? –consequences / risks

Communication plan (inform/involve all others!)

Multi -professional approach!

“…However, when undertaken on their own in this way, they create islands of

excellence which, if they are not linked together, make little difference to the

bottom line.”

Background Lean tools Lean in healthcare

Process optimization

Discussion