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Current procedure:
IQS-committee / Prisma analysis; action is required
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Problem is defined, info collected, root-cause identified (5xwhy checklist!)
Collaboration with quality experts per team/discipline, regular meetings;
- working together towards continuous improvement,
- bottom up, experts themselves involved
- multi-professional implementation of solution
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Think of solution, make an implementation plan en start doing it
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Measure results; check and adjust
Continuous Improvement: Methods
Incident Registration
Discussion
Link between IQS and Lean