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Exercise 7 groups
Each group gets a brown paper, sticky notes in 4 colors and markers in 3 colors.
Use the sticky notes to distinguish between activity, actor, time, issue.
After defining the process on brown paper Exercise 1 continues with process
optimization, Exercise 2 with quality improvement.
Group 1 Ex 1: Process optimization
Patient referral - CT
Coffee area
Group 2 Ex 1: Process optimization
Patient referral - CT
Oslo 1
Group 3
Ex 1: Process optimization
CT – first treatment
Coffee area
Group 4 Ex 1: Process optimization
CT – first treatment
Oslo 1
Group 5 Ex 2: Quality improvement
Oslo 1
Group 6 Ex 2: Quality improvement
Oslo 1
Group 7 Ex 2: Quality improvement
Oslo 1