TPi January 2015

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January 2015 TUBE PRODUCTS INTERNATIONAL 17
business & market news
Rewarding employees’ focus
on quality improvement
In recognition of employees’
participation in the company’s Quality
Improvement Process over the past
year, Marmon/Keystone held its 23rd
Annual Quality Renewal Celebration. All
40 Marmon/Keystone locations across
the USA and Canada simultaneously
devoted half a day to recreation, team
building and prize giveaways.
The Quality Improvement Process
was started in 1990 with a capital
investment of $1.5mn. Each employee
receives training in how the process
works, and then serves on one of over
80 quality teams. These teams work
throughout the year to identify and
complete projects that make Marmon/
Keystone’s processes safer, more
efficient and cost effective.
As a direct result of the quality teams’
efforts to perfect processes and pro-
cedures, the company’s quality goals
continue to improve. The most recent
company-wide statistics show on-time
deliveries at 99.63 per cent, returned
merchandise at 0.11 per cent, and an
average of 544 safety points per loca-
tion, surpassing a goal of 420 points.
More than 440 quality improvement
projects were completed in the past
year, and more than $180,000 was
awarded to employees for the time
and effort they invested in the Quality
Improvement Process.
In other news from Marmon/Keystone,
the company has expanded its western
seamless pipe depot. The Los Angeles
branch is now stocking A-106 seamless
carbon steel pipe as a depot to supply
customers throughout western USA.
An extensive inventory is available in
both single and double random lengths,
and sizes run up to 24" OD, with an
emphasis on heavier walls.
“The new seamless pipe depot is a
great complement to our existing hot-
rolled seamless depot in Los Angeles,”
commented Barry Glaser, VP of the
western region. “This will allow us
to promptly service the needs of our
existing customer base, as well as many
other seamless pipe users, from all of
Marmon/Keystone’s western locations.”
Marmon/Keystone LLC – USA
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Employees from Bucyrus, Ohio, celebrated
quality by touring the ArcelorMittal plant in
Shelby, Ohio, where welded and seamless
carbon tubing is produced for Marmon/
Keystone