18
Quarterly Report - Q2 2017
SOFTWARE TICKETS IMPLEMENTED
Information Systems
Release Tickets
Equipment/Software Updates Completed
FOR CASPER/WENDY & WEBFILE 6.4.0 RELEASE
Service Desk Tickets
1,201
CREATED
1,198
RESOLVED
30
ACTIVE
Department Updates
100
%
100
%
2017 PC Refresh
Windows 10, Ver. 1607 Anniversary Update
Windows 10, Ver. 1703 Creators Update
80
%
269