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18

Quarterly Report - Q2 2017

SOFTWARE TICKETS IMPLEMENTED

Information Systems

Release Tickets

Equipment/Software Updates Completed

FOR CASPER/WENDY & WEBFILE 6.4.0 RELEASE

Service Desk Tickets

1,201

CREATED

1,198

RESOLVED

30

ACTIVE

Department Updates

100

%

100

%

2017 PC Refresh

Windows 10, Ver. 1607 Anniversary Update

Windows 10, Ver. 1703 Creators Update

80

%

269