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BIOFORE

Close cooperation with customers

According to Ali Malassu, a company that selects the right

products, market areas and customer segments will prosper

in the current market situation. However, further measures

will also be required as the competition gets tougher.

“We must get as close to our strategic customers

as possible and get them to commit to our business by

providing better service than our competitors and devel-

oping our cooperation. The importance of distribution

channels will increase in the fine paper business,” Malassu

says.

UPM is one of China’s leading office paper manufac-

turers. In coated fine paper, the company focuses on light-

weight, high quality paper grades that printers use in

magazines, catalogues and advertising leaflets. A number

of magazines, including the Chinese version of Elle, are

printed on fine paper manufactured by UPM.

UPM is currently investing in label material production

in China.

“Once the new production line at the Changshumill is

complete, we will be able to deliver products to our Asian

customers more rapidly and performproduct development

based on the needs of the local markets.”

The demand for environmentally friendly and certi-

fied products will increase in Asia in the future. This will

improve the competitiveness of companies like UPM.

Malassu says that environmental matters are important

to specific customer groups. These include global copy

machine manufacturers and international publishers

printing magazines or books in China.

“We have been able to show them that UPM’s environ-

mental investments in China have been at the same level as

in Europe from the very beginning. This is a big competi-

tive advantage for us compared to Chinese paper manufac-

turers,” Ali Malassu says.

Concern for the environment grows

Malassu believes that environmental awareness will grad-

ually increase everywhere in China. The smog threatening

the health of city dwellers, factories polluting waterways

and agricultural land, and toxic substances found in food

have also alerted the authorities.

GDP

USD

13,390 billion

(2013)

12,430 billion

(2012)

11,540 billion

(2011)

CHINA’S SHARE OF GLOBAL GDP

GDP adjusted by purchasing power parity in US dollars

Source: The Economist Intelligence Unit

1990

1997

2004

2011

2018

0.15

0.10

0.05